I find it a little suspicious this charity has zero reported fundraising costs. They have a Chief and a Manager on staff as a part of the leadership team who has DEVELOPMENT in their titles. Aren't their purpose within the organization is to raise funds and to manage the $6.2 million in contributions (non program service related)? I am pretty sure they are paid to do said job too. Even if a good percentage of their time can be allocated to programmatic or administrative purposes, their entire salary should not be allocated as solely either a programmatic or administrative expense. How are auditors letting them get away with that? Finally, when you go to their website, their donation page is powered by Fundly, which I know for fact charges money to provide its service. Isn't that alone a fundraising expense? So please tell me how you can conscionably report your fundraising costs as zero, Goodwill Industries of San Francisco.
Review from CharityNavigator
I've been with Goodwill for almost 3 years. I started working with Goodwill through the Community Jobs Program. Now I am a Assistant Manager and I work with and have met some great people. Goodwill has great programs to help Adults get back into the work force. I am so lucky I found Goodwill.
I wouldn't trade my experience working with Goodwill for anything. Goodwill is an amazing organization that brings together the talents and passion of professionals with those who need a helping hand. What a powerful thing it can be to give a hand-up rather than a hand-out.
I have been with Goodwill for 2 years. In that time, I have come to appreciate what a well run company, doing the work of caring for people, Goodwill is. For years all I knew about Goodwill was that one donated "stuff" got a tax credit. Now, I know of no other place that does a better job of creating ways to end poverty while making money. What a incredible experience it is.
I've worked at Goodwill for more than five years as office manager and executive assistant to the Chief of Organizational Advancement (marking/communications/fund raising), the Chief Operating Officer, the Chief Financial Officer and all of their direct reports. I have a pretty good "bird's eye view" of our day-to-day operations. We are truly one of the original "green" businesses. Not only do we recycle, reuse and give new life to literally millions of items each year, but we also take the people that society forgot and give them a leg up to sustainable careers -- not just low wage jobs. It's inspirational to see people rise above their employment barriers and shine in the workplace. It's great to be here.
I've worked in the nonprofit world for over 12 years and I'm very impressed with Goodwill of San Francisco's performance. They are a leader in safe-keeping our environment by recycling electronic waste and household materials including junk shoes and clothes. The best part is that they use the money claimed through recycling to serve the community by providing job search and training to just about any one who needs help. They don't just provide on the job training in their production and stores, but most needed training areas like refurbishing computers, computer repair, office technology, truck driving, and retail management. They structured a whole division called People Services just to server people. I think they've really got the right focus and direction in helping the people in the community and set a model for the rest of the country and the wold. They focus on people's needs.
I started working with and for Goodwill Industries of San Francisco, San Mateo and Marin nearly seven years ago. What an amazing journey this has been. I never expected a 95 year old organization, that is best known for its thrift stores and easy donation centers, to be doing such tranformation work for the Bay Area's poor and vulnerable communities. The quality of the job training, support, and education programs are outstanding. Additionally, Goodwill's commitment to growing environmentally sustainable businesses and hiring some people overcoming significan barriers to employment goes well beyond the scope of running quality programs. Goodwill is a vibrant social enterprise that is continuously innovating to better meet the needs of its communities.
Tom started at Goodwill almost five years ago as a client, and now I’ve worked my way up to Production Supervisor of our San Mateo warehouse. My daily tasks revolve around trying to control chaos!
My time at Goodwill has given me an inner peace. I came to Goodwill to get my life back on track. I caused a lot of destruction before I found Goodwill. But my life here is the exact opposite of where I came from. This place is wonderful.
When I came to Goodwill in August 2007 I was on parole, homeless, and hardly involved with my two children. I was like a part-time father that wandered in and out of their lives. I did Goodwill's training program while working in the warehouse. Now my finances are in order, I'm off of parole, and I can provide for my sons the right way. I can be a positive role model for them.