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Family Promise-Greater Phoenix

Rating: 5 stars   3 reviews 1,124


Po Box 61582 Phoenix AZ 85082 USA


Providing support and services to homeless families with children to enable them to find safe shelter & food, secure employment and gain the skills needed to return to long-term and sustainable self-sufficiency.


Provide emergency shelter and meals to homeless families with children (and their pets), through collaboration with a network if interfaith congregations. Families can stay in the program up to 90 days, during which they receive counseling & support services, learn to manage cash flow, while they seek & secure employment. The objective is to assist them in securing employment & sustainable, long-term housing. During 2012, 67 families, consisting of 90 adults & 135 children, were served. 8,019 shelter nights and 15,204 meals were served by the interfaith congregations (valued at $156,120). 61% of families served secured long-term housing and 51% secured employment by the time they graduated from the program. Approximately 24,000 hours of service were provided by volunteers, to supplement services provided by paid staff. During the latter part of the year, the transitional housing units were renovated to provide additional capacity for the shelter program to serve more families, renovated for ada compliance and provide secure space for housing pets belonging to the families while in the shelter program.

families who successfully graduate from the emergency shelter program (have secured employment) were eligible to occupy one of our transitional housing units for up to 6 months. While in residence, families continue to receive counseling & support services, cash flow management, while maintaining employment and saving money. By the end of their stay, they have the income, res0urces and skills to move onto permanent housing and sustain self-sufficiency. During 2012, 1,018 bednites were provided to 8 individuals who rotated through the program. In late 2012, the transitional housing units were converted to additional capacity for the emergency shelter program.

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Reviews for Family Promise-Greater Phoenix

Rating: 5 stars  

This is our second year helping Family Promise to help homeless families get back on their feet and into stability with a secure job and safe home. Its one of our most popular out reach programs at Mountain Park Community Church in Ahwatukee. Our church members love our hosting weeks. They have dinner with the families and get to know them. Their children play with our Family Promised guest's children and the magic starts! When the Family Promise guests see their children being treated normally, laughing and having fun, they relax and their healing begins! Jobs follow and soon a safe home! We have had it on our heart all last year to begin collecting furniture and furnishings to help our Family Promise guests when they move into their homes. We were blessed with a donated warehouse space to store our donated furniture and home items in October. We have been able to help furnish 3 homes and are working on items for the next home! Family Promise not only helps homeless families get back on their feet and into the flow of a healthy life, but also touches our church members hearts and inspires them to step outside of their comfort zone and help others who are not as blessed as we are right now. Thank you Ted, Cheryl, Lish, Nicole and Family Promise staff! You are touching many hearts and changing many lives!! Mark Farley, Director of Care & Support Ministries, Mountain Park Community Church www.mountainpark.org mfarley@mountainpark.org

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Role: Board Member
Rating: 5 stars  

I spend a lot of time working with Family Promise at the strategic level, and I wouldn't do this if I didn't see wonderful results. The staff is dedicated and excellent, and truly works overtime to help client families succeed. The clients are selected for their willingness to work hard to find a job and a home for their children....and over 70% achieve sustainable housing within 60 days of joining the program. That is an amazing statistic for a homeless program.

I've been working with Family Promise for over 6 years, and I find this work to be very, very rewarding.

I've personally experienced the results of this organization in...

I've watched the organization grow and serve more families each year. I've also seen a steady increase in life-skills training for the families to help them achieve and maintain independence - cash management classes, parenting classes, etc.

If I had to make changes to this organization, I would...

Find a source of affordable childcare. This is one of the main obstacles for poor families with children - affordable care for their children so the parents can work. Overall, the agency is efficient and effective.

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Rating: 5 stars  

I have participated in Family Promise through my church for over 10 years now. It is an important ministry to our congregation because it provides an easy way to live our faith: serve those in need in God's house. Four times a year for a week, we host the families at our church overnight, provide them a home-cooked dinner and love and compassion. Because the program serves the families at our church, everyone can participate: families with young and older children, seniors, singles, etc. At the end of every week, we find the families have had a greater impact on us than we have had on them, and it is humbling. The program really works. There is something magical about the Family Promise model, the families move quickly from homelessness to self-sufficiency.

I've personally experienced the results of this organization in...

watching families during host week transition back into self-sufficiency or transitional housing. There is nothing more wonderful than experiencing the joy and feeling of accomplishment when the family members tell you they are leaving the program to move into their very own apartment.

If I had to make changes to this organization, I would...

do more to take what I and my fellow congregants have learned about family homelessness by serving this program and promote policy changes to make this problem a thing of the past.

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