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Family Promise-Greater Phoenix

Rating: 5 stars   3 reviews 1,004

Nonprofit Issues:

Homeless & Housing, Human Services, Religion


P.O. Box 61582 Phoenix AZ 85082 USA


To reduce family homelessness in greater Phoenix by empowering a network of interfaith volunteers and community services to provide shelter, compassion, assistance, and life skills training so that families can gain self-sufficiency.


We currently shelter up to five families at a time, and are seeking support to expand our capacity so we can concurrently host up to 10 families.The Family Promise model is focused on helping homeless families get back on their feet and stay self-sufficient. First we help the families recover from the crises of homelessness. Volunteers from our host congregations welcome them to their facilities and provide private sleeping quarters, healthy meals, and compassion and understanding. This provides our client families the opportunity to interact with people that have successful life skills. Of course this is a two way street, for from their interactions with our client families, the volunteers have the opportunity to gain a deeper understanding of the many causes and facets of homelessness.We also utilize community resources to get people on the road to independence. We provide case management, counseling, resources for health care, job training and placement, daycare and other services.Here is how our program works: When referred families are accepted into our program, they meet with a case worker to identify their needs, make a plan, and set goals to gain self-sufficiency.In the evenings, the families are transported in our bus (the gift of BHHS Legacy Foundation) to one of our host congregations where volunteers share a healthy home cooked meal, visit with the families, help students with homework and read to the children. The host congregations also provide private sleeping quarters for each family, usually in their activity rooms. Each of our 16 host congregations take turns housing and feeding the families for one week at a time.In the morning, the families board the bus and go to our Day Center at 546 E. Osborn Road to prepare for school or work, care for pre-school children, or seek employment. The Day Center also houses a small office where computers, copiers and phones are available to those searching for a job, housing or other assistance. During the school year, children attend school. The Day Center provides guests with a mailing address and phone number, and a home base from which to conduct their housing and employment searches.During their stay at Family Promise, we provide life skills training, planning skills, parenting classes and job skills training as well as referrals to community services such as day care, transportation, education and health care.On many weekends, our volunteers plan outings for the families such as trips to the zoo, museums, ball games, parks and recreation. We believe our approach to serving homeless families is unique. Our non-traditional shelter model provides families with a homelike setting that is safer for children. We also believe that our volunteers provide positive role models. This, in addition to the hospitality and compassion that our volunteers show our families every evening at the host congregations helps our clients better value themselves. This translates into higher success for our families. When people believe in themselves they achieve greater things.Each family may stay in our program for up to 60 days, and in that time frame over 75% of our clients are able to move forward into permanent or transitional housing, as well as increase their job skills and potential earning power.

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Reviews for Family Promise-Greater Phoenix

Rating: 5 stars  

This is our second year helping Family Promise to help homeless families get back on their feet and into stability with a secure job and safe home. Its one of our most popular out reach programs at Mountain Park Community Church in Ahwatukee. Our church members love our hosting weeks. They have dinner with the families and get to know them. Their children play with our Family Promised guest's children and the magic starts! When the Family Promise guests see their children being treated normally, laughing and having fun, they relax and their healing begins! Jobs follow and soon a safe home! We have had it on our heart all last year to begin collecting furniture and furnishings to help our Family Promise guests when they move into their homes. We were blessed with a donated warehouse space to store our donated furniture and home items in October. We have been able to help furnish 3 homes and are working on items for the next home! Family Promise not only helps homeless families get back on their feet and into the flow of a healthy life, but also touches our church members hearts and inspires them to step outside of their comfort zone and help others who are not as blessed as we are right now. Thank you Ted, Cheryl, Lish, Nicole and Family Promise staff! You are touching many hearts and changing many lives!! Mark Farley, Director of Care & Support Ministries, Mountain Park Community Church www.mountainpark.org mfarley@mountainpark.org

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Role: Board Member
Rating: 5 stars  

I spend a lot of time working with Family Promise at the strategic level, and I wouldn't do this if I didn't see wonderful results. The staff is dedicated and excellent, and truly works overtime to help client families succeed. The clients are selected for their willingness to work hard to find a job and a home for their children....and over 70% achieve sustainable housing within 60 days of joining the program. That is an amazing statistic for a homeless program.

I've been working with Family Promise for over 6 years, and I find this work to be very, very rewarding.

I've personally experienced the results of this organization in...

I've watched the organization grow and serve more families each year. I've also seen a steady increase in life-skills training for the families to help them achieve and maintain independence - cash management classes, parenting classes, etc.

If I had to make changes to this organization, I would...

Find a source of affordable childcare. This is one of the main obstacles for poor families with children - affordable care for their children so the parents can work. Overall, the agency is efficient and effective.

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Rating: 5 stars  

I have participated in Family Promise through my church for over 10 years now. It is an important ministry to our congregation because it provides an easy way to live our faith: serve those in need in God's house. Four times a year for a week, we host the families at our church overnight, provide them a home-cooked dinner and love and compassion. Because the program serves the families at our church, everyone can participate: families with young and older children, seniors, singles, etc. At the end of every week, we find the families have had a greater impact on us than we have had on them, and it is humbling. The program really works. There is something magical about the Family Promise model, the families move quickly from homelessness to self-sufficiency.

I've personally experienced the results of this organization in...

watching families during host week transition back into self-sufficiency or transitional housing. There is nothing more wonderful than experiencing the joy and feeling of accomplishment when the family members tell you they are leaving the program to move into their very own apartment.

If I had to make changes to this organization, I would...

do more to take what I and my fellow congregants have learned about family homelessness by serving this program and promote policy changes to make this problem a thing of the past.

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