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Disabled American Veterans (Dav) Charitable Service Trust

Rating: 3.63 stars   19 reviews 5,989

Nonprofit Issues:

Veterans

Address:

3725 Alexandria Pike Cold Spring KY 41076 USA

Mission:

Through the DAV Charitable Service Trust, you help fulfill a focused and noble purpose: empowering veterans to lead high-quality lives with respect and dignity. To carry out this responsibility, the DAV Charitable Service Trust supports physical and psychological rehabilitation programs, enhances research and mobility for veterans with amputations and spinal cord injuries, benefits aging veterans, aids and shelters homeless veterans and evaluates and addresses the needs of veterans wounded in recent wars and conflicts as well as their caregivers.

Results:

Be assured that support of the DAV Charitable Service Trust is used with the greatest efficiency. Only 3% of our 2013 expenditures were used for fundraising and administration, demonstrating extremely responsible management of the funds entrusted to the Trust. Expenditures for program services for our disabled heroes represented 97% of our total costs last year.

Target demographics:

Just as our troops provide cover for the wounded on the field of battle, we must provide cover for those who come home sick and injured.

Direct beneficiaries per year:

Thousands

Geographic areas served:

Nationwide

Programs:

The Trust continues to seek effective ways to improve the lives of ill and injured veterans and their families. To date, funded programs and projects aid in providing a number of necessities to the veteran clients in each service region. Grants are typically distributed to offer: *food, shelter and other necessary items for homeless or at-risk veterans; *mobility items or other assistance specific to veterans with blindnessm, vision loss, hearing loss or amputations; *qualified therapeutic or recreational activities for veterans and/or their families; *physical and psychological rehabilitation projects; and *other forms of support as appropriate for short or long-term relief.

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More Info

859-441-7300
http://www.cst.dav.org

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Reviews for Disabled American Veterans (Dav) Charitable Service Trust

Rating: 5 stars   Featured Review

4 people found this review helpful

The United States of American exists today because of the bravery of countless men and women who have risked everything to protect the freedoms we enjoy. I am proud to say that there are veterans in every branch of my family and many have even laid down their lives for our country. I honor their sacrifice and that of every person in our military. Disabled American Veterans is one of the rare organizations that repays our debt to the men and women of arms. Through the DAV, my family can reach out to those who have lost their hope and help them rebuild their lives. We trust and proudly support this noble organization in its important work.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

Although there are some charities such as Help Hospitalize Veterans that have been charged with ripping off the public by using donations for huge salaries, I can attest the DAV is not one of them I have been a contributor since I left the U.S. Navy in 1950. Just go to Charity Navigator if you have any doubt. You will find that they do a great job of helping vets that our government has shortchanged for their service.

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Rating: 1 stars  

3 people found this review helpful

Managers @ dav often use donations to expense their extramarital affairs amongst each other.

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Rating: 1 stars  

8 people found this review helpful

This Charity is a sham, it as others, like Wounded Warriors, prey on you and obtain your money to profit in the terms of salaries and costs. This type Charity only lessens our Govenments ability and desire to take care of it's disabled, wounded, and tramintized Veterans. Do not go here, help, others to make sure that they really get help and not help in terms of salaries for the founders, and their followings that man the phones to make their wages and take you money.

Was this review helpful? 

On behalf of the DAV Charitable Service Trust (Trust), we appreciate you sharing your concerns regarding our organization. Working closely with the DAV (Disabled American Veterans) National Organization, the DAV Charitable Service Trust is a separate non-profit charitable organization that provides support for programs which meet the needs of sick and injured veterans and their families. Its primary purpose is to empower veterans to lead high-quality lives with respect and dignity. To carry out this responsibility, the Trust supports physical and psychological rehabilitation programs; enhances research and mobility initiatives for veterans with amputations and spinal cord injuries; benefits aging veterans; aids and shelters homeless veterans; provides transportation to and from medical facilities; and evaluates and addresses the needs of veterans wounded in recent wars and conflicts as well as their caregivers. In addressing your concerns, it is important to note that the Trust does not employ any individuals. Members of the Trust’s Board of Directors serve voluntarily and are reimbursed on a transportation and per diem allowance basis for the costs of travel to attend meetings of the board and such other events where they serve as representatives of or travel on business for the Trust. The DAV (Disabled American Veterans) National Organization personnel assist the Trust on a limited basis in administering its business operations, fundraising and grants program. For these services, the Trust reimburses DAV annually. We are happy to provide an expense breakdown for 2013, our most recently audited fiscal year, for your reference. The breakdown is as follows: 97% = Program Service Expenditures (Funds go directly toward programs and services for veterans) 1% = Management and General Expenses 2% = Fundraising Expenses For additional information or details regarding our programs and services, please visit our website at www.cst.dav.org. You can also find specific information regarding how funds are expended in the “About Us” section of our website by reviewing the Annual Report, Audit or Form 990. Again, thank you for sharing your concerns, and we hope that this information has been helpful in giving you a more positive outlook on the DAV Charitable Service Trust and our mission to assist America’s Hero’s.

Rating: 3 stars  

2 people found this review helpful

I agree 100% with rose jones. I donated monies so I could get address labels. But the offers for more donations kept pouring in before I had a chance to use my address labels, so I could order more. Now I have finally ran out of return address labels and the offers have long ago stopped coming in the mail. So what does a person do now?

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On behalf of the DAV Charitable Service Trust, we appreciate your feedback. In addressing your concerns, it is important to note that the DAV Charitable Service Trust (Trust) is affiliated with DAV, but the two are separate entities. The DAV Charitable Service Trust is recognized by the IRS as tax exempt under Section 501 (c)(3) of the Internal Revenue Code. It was established in 1986 primarily to facilitate fundraising opportunities through employee workplace giving campaigns. Due to the types of contributions received by the Trust, the organization does not send out solicitations for funds. DAV, however, sends approximately six mailings per year to donors, though the organization does have the ability to limit those mailings to the ones that the donor prefers to receive. For example, if a donor only wants to receive one mailing per year or only wants to receive address label mailings, DAV is more than happy to accommodate such requests for the duration of the donor’s giving period. Additionally, if a donor wants to stop contributing for a long period of time, or if they would prefer that mailings stop completely, the donor record can be coded to reflect their wishes accordingly. If you are in need of additional address labels or would like to start receiving labels, DAV would be more than happy to assist with that request. Please feel free to call the toll free number, 877-426-2838, for further assistance. Again, thank you for your feedback. We appreciate hearing from our donors and are always striving to improve our services to veterans, their families and our donors.

Rating: 5 stars  

6 people found this review helpful

I have never seen a DAV advertisement. Ever. I think the lady is confused with another charity. Our DAV privides rides to various clinics/hospitals, and without it, a lot of people would be in a world of hurt. Also our service officers are outstanding. There are a lot of rip off organizations out there that sound similar to Disabled American Veterans(DAV). I wonder if you didn't interact with them.

How would you describe the help you got from this organization?

A lot

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

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Rating: 1 stars  

17 people found this review helpful

My husband is a disabled veteran with 32 yrs of service. He joined DAV to help with his outstanding VA disability claim. He called DAV 3 times over a period of a few months. Each time he was told he would get a call back from someone to help him. NOT ONE SINGLE RETURN PHONE CALL from DAV.org. I wish my husband hadn't wasted his hard earned money to join this rip-off place. I truly am shocked at the lack of professionalism from them. He would explain with each subsequent phone call to them that he had already called and was told he would get a call back soon . . . . was always assured he would get a call back . . .never happened.

My husband's claim has now been completed by the VA (no thanks to DAV) and he is 90% disabled. He has turned to another agency for help to get the max 100%. He is using RepForVets and he got a call back the same day, with legitimate help and a packet full of info is already on the way to help my husband. Shame on you, DAV.org. You ripped-off my husband with your membership fee and he got NOTHING in return from you. How dare you advertise your organization on television as helping veterans. I guess that's where my husbands membership fee went . . .to pay for your expensive advertising!

If I had to make changes to this organization, I would...

put it out of business

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

7 people found this review helpful

The DAV does not solicit donations via telemarketing company. They use .92 of every dollar to help veterans or support veteran programs, is.. transportation free of charge to veterans to their VA medical appointments, Winters sports clinic, VA Benefit assistance and advocacy. These are just a few examples of how the DAV uses donations.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

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Review from CharityNavigator
Rating: 2 stars  

11 people found this review helpful

I think the work that DAV does for the American Vet is a fantastic thing. My only problem with them is the money they spend on stuff they send to the people who contribute. I have written and ask them not to send me anything. I want every cent of what I send to these people to be used to care for the Vets. That is why I send it. I don't send it so I will constantly receive note pad, return address lables, awards for being a supporter etc. I want all the money I send to go for the care of the Vets.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Okay

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

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Role: General Member of the Public
Rating: 1 stars  

5 people found this review helpful

I have been recieving illegal phone calls from an out bound telemarketer on behalf of this orgainization. They call several times per day and will not allow for call backs or for me to opt out which is illegal. When I have asked to be removed from the list they hang up on me. My father is a veteran in poor health who lives with me and the calls are disturbing him and show that the organization has no respect for the public.I have contacted the main offices several times yet the calls persists. they are breaking the law by doing this and I would never donate one cent to them since they are not ethical. Give to Paralyzed Vetrans instead. They care.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

When was your last experience with this nonprofit?

2013

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Review from CharityNavigator