My name is Mary Ann deGorgue and I was a patient at Deborah in July of 2012. I had aortic valve replacement surgery and also a pacemaker implanted. The care I received from the doctors and nurses was beyond anything I have ever experienced in a hospital of any kind. I'm 70 years old, had two children and numerous orthopedic problem, most requiring surgery. I love Deborah!! My cardiovascular surgeon was the best as was my cardiologist and the hospitalist. They are all wonderful and I would not even consider going anywhere else, not even for a second opinion. It's been a little over a year since Deborah saved my life. I feel wonderful and will be eternally grateful.
Ask any long-term employee about a 3 million dollar "disappearance" of foundation funds occurring years ago. The administrator was escorted from the building, but no charges were filed due to keeping the matter hush-hush. Also check out his previous foundation president on the consumer affairs site under accountant where they were revoked prior becoming the foundation president. This is what the foundation and hospital is all about. Use the internet and learn.
Review from Guidestar
I have been at Deborah on two occsions, once for a second opinion--Deborah was extremely helpful, but my local cardiologist had not sent all of the requested information ,which made it more difficult for the doctor at Deborah to give a full evaluation. On the second occasion I went for a periodic workup and found the hospital to be most amazing--the cleanliness, friendliness and timeliness with which they performed the procdeures that were scheduled. It was actually a pleasure to be there.
Review from CharityNavigator
THIS IS TO BE A VERY NEGATIVE REVIEW OF DEBORAH HEART AND LUNG CENTER...I HAVE WRITTEN MANY NEGATIVE REVIEWS OF THIS FACILITY OVER THE LAST FEW WEEKS...I HAVE JUST FOUND THIS SITE AND IT IS QUITE INTERACTIVE...IF THIS REVIEW GETS PUBLISHED I EXPECT TO BE SUBJECTED TO SOME CONTROVERCY...I HOPE THAT I AM NOT CONSIDERED TO BE A CASSANDRA...I HAVE ACQUIRED MUCH INFO ON DEBORAH AND WILL SHARE SOME OF MY KNOWLEDGE WITH YOU...............MY MOTHER DIED ON THE OPERATING ROOM TABLE AT DEBORAH UNDER VERY QUESTIONABLE CIRCUMSTANCES ACCORDING TO THE NEW JERSEY SENIOR HEALTH INVESTIGATORS...WHEN I CALLED THE ADMINISTRATION TO INFORM THEM OF MY FINDINGS...AN ASSISTANT TO THE ADMINISTRATOR SAID TO ME,"WE HAVE HEARD OF YOU...YOU ARE THE GRIEVING SON...YOU SHOULD TALK TO OUR ATTORNEYS"...THERE IS TOO MUCH TO ENCODE TO THE READER IN THIS VENUE...JUST BE ACUTELY AWARE THAT ALL IS NOT NECESSARILY WHAT IT APPEARS TO BE AT THIS HEART CARE CENTER...BTW...I DISCOVERED MUCH LATER THAT THIS ASSISTANT WAS MARRIED TO THE ADMINISTRATOR...ALSO, THE REVIEW OF DEBORAH BY THE NJ SENIOR HEALTH INVESTIGATORS SUGGESTED THAT MY MOTHER'S DEATH WAS THE MOST EGREGIOUS INFORMED CONSENT VIOLATION THAT THEY HAD EVER INVESTIGATED AND THAT THIS VIOLATION WAS VERY CLOSE TO THE MURDER OF MY MOTHER...I HAVE NOT "ENJOYED" ANY PEACE OR JUSTICE IN THIS CASE DUE TO NEW JERSEY LEGALITIES CONCERNING THE WORTH OF SOMEONE IN RELATION TO THEIR AGE...MEANING THAT IT WAS VERY DIFFICULT TO HIRE A LAW FIRM TO REPRESENT THE ESTATE OF MY MOTHER BECAUSE NJ LAW DOES NOT ALLOW AN ADEQUATE MONETARY VALUE TO BE PLACED ON THE LIFE OF A 75 YEAR OLD WOMAN AS THE RULES IN SAY PENNSYLVANIA WOULD HAVE ALLOWED... THE HEAD OPERATING ROOM SURGEON IS NOW OPERATING SOMEWHERE IN TEXAS I BELIEVE...HE DENIED DURING HIS DEPOSITION THAT HE HAD TOLD ME AND MY AUNT JUST AFTER MOM'S DEATH THAT HE KNEW TWO WEEKS BEFORE HER SURGERY THAT SHE WOULD NOT SURVIVE THE OPERATION IF HE ATTEMPTED TO REPLACE HER MITRAL VALVE...OBVIOUSLY WE WERE NOT TOLD THIS VERY GRIM NEWS AT ANY TIME PRIOR TO THE SURGERY...THERE IS NOT A SNOWBALLS CHANCE IN HADES THAT WE WOULD EVER HAVE AGREED TO THIS SURGERY...ALSO...I LOCATED AN OPERATING ROOM NURSE WHO HAD WORKED EXTENSIVELY WITH THIS SURGEON...I COMMUNICATED WITH HER VIA HER SISTER SINCE SHE WAS IN SOME FEAR OF BEING BLACKLISTED BY THE HOSPITAL ESTABLISHMENT...THE MOST PERTINENT INFORMATION GLEANED FROM HER WAS THAT SHE HAD TERMINATED HER EMPLOYMENT AT DEBORAH BECAUSE THIS DOCTOR ANDERSON (IN CASE YOU HAD NOT GUESSED HIS NAME)...WAS "EXPERIMENTING" ON OLDER PATIENTS...YOU REALLY CANNOT MAKE THESE THINGS UP...I HAVE ATTEMPTED TO PUBLISH ON DEBORAH'S SITE BUT SOMEHOW IT IS NOT BEING ALLOWED BY THE SITE MANAGER AT DEBORAH...I WONDER WHY...MUCH MORE TO TELL BUT I WILL STOP NOW...THANK YOU FOR READING THIS NARRATIVE...DOUGLAS E.
As a volunteer I have observed that there is a lot of waste at Deborah and supervisors who really are not qualified to hold that position, or they are afraid to "supervise". Employees who make their own hours and come and go as they please. They may work an 8 hour day, but they don't give Deborah 8 hours of work. Too many coffee breaks and the smoke breaks for unbelievable. Applying for a job at Deborah is another joke. The person in charge of interviewing you is so busy trying to break into another career that too much time is wasted between applying for the job and getting the job. Administration is well-paid, and knowing that Deborah is struggling to stay above water, they, too, should have taken large pay cuts--instead, they eliminate jobs, reduce staff, cut back on cleaning the place to save money, as a means of saving money. The people they hurt were to lower salaried people.
I cannot believe that this is happening at Deborah, a hospital that had a great reputation. I hope that "overjoyed" is right, and this is all malicious gossip, but see no counter arguments with facts or numbers to refute the posts seen here. The mere fact that the current CEO has been there 40 years doesnt mean that he should keep his job if the place is failing. And he should take an 80% cut in salary as proposed in one of these posts, and give up this outrageous retirement package, for his failure to lead and save the place financially. After all this is a not for profit hospital, and all of administration appears to be grossly overpaid. Besides, if the place is doing well why is the CEO retiring so early, in December of this year? Looks like he is bailing out early with a golden parachute, as the place goes down in flames. Several posts by employees working in the hospital now have mentioned the medically unnecessary procedures being performed to put in pacemakers and stents, with the knowledge and blessing of the chief of surgery and the CEO. It also seems that the head of the pacemaker department has been reported to the Federal Government for this. This exposes the hospital to fines and lawsuits. Is anyone from the Administration going to answer these charges on a point by point basis and refute these posts with facts? We don't need nostalgic stories of how the Center was founded 80 years ago, or how long these overpaid failures in the administration like the CEO and VPMA have given service to the hospital. Their continued existence there as this hospital fails is certainly a disservice.
Since she has posted a phone number to answer the critics, perhaps the director of public relations, Donna McArdle, can answer one question that's come up around the hospital this week: Is it true that John Ernst, the CEO of the hospital, is getting a retirement "bonus" as part of his contract, of $600,000/year for an undisclosed number of years to serve as an outside "consultant" for Deborah from his retiree home in Florida, after December 31, 2010? So, this person who was responsible for bringing the place to its current financial mess, will continue to collect huge sums of money to "guide" the place, after he has retired and left? Next question: Is this hospital Board both blind and retarded, to allow this to happen, when the place is in deep financial trouble, with a total debt estimated at $40-50 million?
Well this last post by "dhlc-observer" seals it for many of us who are donors. The level of detail provided, the sources cited, and the specifics of the factual general narrative, makes me guess that this person was once working high up in the organization, and was likely dismissed for his/her 'no-nonsense' approach to management;his/her philosophy most certainly did not include paying such outrageously high salaries to the administrators of a NON-PROFIT organization like Deborah. We now have a fair idea of where OUR money has gone. It has been swallowed up to maintain a vision-less and fraudulent CEO and VPMA who are focused only on maintaining their high salaries. They have been enabled in this by a spineless and mindless Board, that has not provided much needed oversight these past 10 years. I do not think that this Donna McArdle has adequate answers to cover the sordid facts of this last, most damning post. She has waded too far into very murky waters. I hope she is asking her handlers as to what to say next. They seem desperately in need of a strategy now.
I have been through a similar situation at my previous hospital in NYC that was a 100+ year old charity system. It is the same pattern over and over again. I cannot tell for sure what is happening at Deborah but it is walks like a duck, quacks like a duck, what do you think it is? The board is in the pocket of the administration. They don't have access to actual facts, just what the administration chooses to tell them. They are either pleasantly demented, too trusting,or they are in bed with the administration. I don't know what is worse. Some members at the top of the administration are in this for the $$$. They give themselves huge salaries and bonuses, and use oppressive tactics to silence and intimidate their employees, if they ever to speak the truth. The honest employees who care for the place get booted out, no crime necessary, and off with their heads. Administration keeps hiring outside consultants who suck the blood out of the organization, while administration fishes for and only accepts what suits their agenda, which is the stuff their own pockets full till the last heartbeat. No pun intended. This sounds awfully like campaign contributions. You pat my back, Ill be nice to you later. Sounds familiar? I believe Medicare's fraud investigators need to be notified and the truth will come out. This way may be Deborah will come back to life, true again to its mission and the nice honest people can stay. Deborah is a 5 star hospital that deserves a 5 star administration. Simple as that. Giving out your phone number needs to be matched with telling the truth.