CINCINNATI-HAMILTON COUNTY COMMUNITY ACTION AGENCY FOUNDATION

Rating: 3 stars   2 reviews

Issues: Economic Development

Location: 1740 Langdon Farm Rd Cincinnati OH 45237 USA

Mission: The Cincinnati - Hamilton County Community Action Agency Foundation was established to fundraise for the Cincinnati - Hamilton County Community Action Agency

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Role: Professional with expertise in this field
Rating: 5 stars  

I have worked with CAA on several projects around their agency and was pleasantly grateful of the partipation of their executive staff, especially thankful to Ex. Dir. Gwen Robinson for her leadership, avail, and her team. Special sentiments go out to the Greater Cincinnati Microenterprise Initiative for the much-needed service and support they provide to our small business community. On a seperate occassion as I visited CAA, everyone seemed eager to help or provide you with the necessary direction in order to satisfy the customer's request. I am happy and honored to have such an involved and caring operation in the City of Cincinnati. I cannot count how many people I have referred there for assistance and never once had they been dissappointed! In my experience, all I can say is the Hamilton County-Cincinnati Community Action Agency is a gem of this city and needs to be recongized for all the "good" they have done for job creation, economic development, community services, children services, reentry ex-offenders! Good Job CAA...

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How does this organization compare with others in the same sector?

Very Well

How much of an impact do you think this organization has?

A lot

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2012

Rating: 1 stars  

7 people found this review helpful

I applied to get my home weatherized through this community action agency. What occurred is nothing less than awful. The workmanship of the workers they sent to my house was substandard to say the least. While moving stuff around they put a couple dents in my living room wall & did the worst patch job in drywall history. The Cincinnati Hamilton Community Action Agency Workers also left debris in my house because apparently they don't know how to clean up after themselves. All in all this agency is very unprofessional. They cannot even pick up the phone when I call them up.

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I've personally experienced the results of this organization in...

read the review I wrote above. It was a totally negative experience.

If I had to make changes to this organization, I would...

Change the leadership. An organization's flow, direction, and success or lack there of derives from the top. Obviously through unqualified workers and awful customer service this organization's CEO Gwen Robinson cannot run a community action agency.

What I've enjoyed the most about my experience with this nonprofit is...

Is absolutely nothing. They're very unhelpful all the way around. From waiting on the phone 20 mins to talk to someone to subpar weatherization work.

The kinds of staff and volunteers that I met were...

smut, crude, and uncaring.

If this organization had 10 million bucks, it could...

perhaps do a decent job at weatherizing homes.

Ways to make it better...

their workers were professional and pleasant.

In my opinion, the biggest challenges facing this organization are...

leadership and direction. Their CEO Gwen Robinson does not hire good people.

One thing I'd also say is that...

Avoid this agency at all costs. Once you do get involved with the Cincinnati Hamilton Community Action Agency its one big headache after another.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-3-01

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