Alzheimer's Family Services Center

Rating: 3.86 stars   7 reviews

Issues: Human Services, Seniors

Location: 9451 Indianapolis Ave Huntington Beach CA 92646 USA

Mission: For 30 years, Alzheimer’s Family Services Center (AFSC) has helped improve quality of life for families challenged by Alzheimer’s disease or another dementia through services tailored to meet individual needs. Licensed by the California Department of Public Health, AFSC is the only Alzheimer’s Day Care Resource Center in Orange County. A comprehensive center for the care and support of families affected by Alzheime’rs disease or another dementia, AFSC provides dementia-specific adult day health care, a variety of support services to help caregivers manage the day-to-day challenges of care, community dementia education and outreach services.
Results: As the only Alzheimer's Day Care Resource Center in Orange County, we have grown from serving approximately 20-30 participants daily to an average of 80.
Target demographics: At Alzheimer’s Family Services Center we effectively help you meet the challenges of Alzheimer’s disease through individualized care and support services tailored to your family’s needs. Our continuum of care management, specialized day services, and education are designed to support families from the earliest to most advanced stages of Alzheimer’s disease or another dementia. As the only Alzheimer’s Day Care Resource Center in Orange County we have developed the expertise to help you resolve everyday dilemmas. Alzheimer’s Family Services Center offers an ideal care setting, with its state-of-the art facility, expert staff, and innovative programs.
Direct beneficiaries per year: Over 7,100 in fiscal year 2009-10
Geographic areas served: Orange County, CA
Programs: Dementia-Specific Adult Day Health Care Caregiver Support Caregiver Counseling Caregiver Education Early Stage Program (JumpStart) Community Dementia Education & Outreach
Write a Review

See How 3Hrs Can Help

More Info

EIN 95-3463975
714-593-9630
Invite people to share their experience with this nonprofit!

Promote This Nonprofit

GreatNonprofits badges allow you to raise awareness of your favorite nonprofits on your own web sites!

Review this charity on
GreatNonprofits

Community Reviews

Rating: 5 stars   Featured Review

1 person found this review helpful

AFSC is a vital resource for the Orange County community. My mother volunteers there and absolutely loves it. I have seen the good work they do on a daily basis and can vouch for how much compassion and love the staff provide to the participants and their families.

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

ONE OF A KIND – A HIDDEN GEM

I wish, I wish, I had known about Alzheimer’s Family Services Center when my mother was alive; oh how I wish!

My mother died from the complications of dementia in 2011 after a 10-year battle. She was a lovely, high-functioning individual for most of that period.

Two years after my mother died I thought it was time I got out of the house and did something worthwhile. On an Internet search, I found the Alzheimer’s Family Services Center not far from me. I applied to volunteer. During my volunteer interview, with Executive and Director of Volunteers, Aimee Ruiz, I wasn’t sure I was ready to deal with the participants (I broke down and cried) but Aimee came up with an alternative.

After being in corporate for over 30 years, Aimee asked if volunteering administratively might work. I tried it out and love it! I am allowed to help administratively upstairs and I can mingle with our lovely participants anytime I wish. If one has lived with a loved one with dementia or Alzheimer’s, one is gifted in what I call “dementia speak.” We caregivers learn to listen with our eyes and our heart. I love interacting with our participants and it's been healing.

Again, I regret I never knew about AFSC when my mother was alive…oh how she would have loved to interact with others in this community! She was such a social butterfly but wilted away in her residence. I've noticed those with memory impairment decline rapidly without mental stimulation.

In my two years as a volunteer, I have witnessed such love, compassion and positive interaction with our participants and AFSC’s trained caregivers. Wherever I travel in or outside the walls of the Center (game room, singing room, crafts area, outside courtyard, eating area, exercise area, etc.) there is a caregiver at hand or close by. AFSC also has registered nurses and social workers on staff at all times.

I also love the fact the Center has been specifically designed to feel like home while using tools to assist our memory impaired (colored entries, old photographs and memorabilia on the walls, familiar songs, comfortable chairs, etc.). It’s absolutely lovely!

And for those of us who are or were caregivers, there is something at AFSC for us. AFSC offers hope and assistance to “weary warriors” with resources to make caregiving a little easier. They have a plethora of resources to aid everyone on this journey whether your loved one spends the day or not.

Lastly, I will say, given my legal background, it is important I know any organization I am affiliated with, so I’ve done my research. AFSC has been in existence for 34 years and is closely affiliated with Hoag’s Neuroscience Department. They were recently recognized by the Alzheimer’s Foundation of America’s, Excellence in Care, Dementia Care Program of Distinction Award. I think I know where I belong and, if my mother were alive, she would belong there during the day as well.








If I had to make changes to this organization, I would...

Absolutely nothing.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

The organization exceeds excellence in care. The frail population that they serve receive high standards of quality of care as evidenced by earning‘EXCELLENCE IN CARE’ DISTINCTION FROM ALZHEIMER’S FOUNDATION OF AMERICA. Thank you Alzheimer's Family Services Center for providing such unique care to the community at large.

Was this review helpful? 
Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

My husband and I had heard about the great attention to care that they provide here with a 1 to 5 staff ratio and enrolled my father in law in there. Unfortunately, he was left unattended and fell and hit his head. We then questioned the care supervisor and found out it was more like 1 to 9 staff to client ratio.

Was this review helpful? 
Review from Guidestar
Rating: 5 stars  

I have been volunteering with AFSC for the past five years. I volunteer weekly with the participants during their activity time and the staff working directly with them . I've been so impressed with the genuine love, care and support they receive from the staff. I have heard feedback from family members who have their loved one in the center and they seem genuinely grateful to the center for all the individual care their loved one has received. AFSC provides a necessary and needed service to those afflicted with Dementia and Alzheimer's disease as well as their loved ones and care-givers

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Rating: 5 stars  

My husband has been a participant at Alzheimer's Family Services Center for two years, and every day I am more and more impressed with this fine organization. The staff is compassionate and professional, and the program is excellent. My husband is happy at AFSC, and the progression of his Alzheimer's has been slowed considerably because of his participation. I am so grateful to everyone at AFSC for helping us as we travel on our Alzheimer's journey.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2014

Was this review helpful? 
Role: Professional with expertise in this field
Rating: 1 stars  

This is a poorly run organization with a corrupt Board that make unethical decisions that hurt staff and clients. In 2011 they misaccounted for hundreds of thousands of dollars resulting in almost 2 dozen employees being laid off. They have had high-turnover in executive staff due to board ruthlessness and are not financially stable on their own without the governance of Hoag Hospital who should just shut them down. Donors should not give to this organization as their expenses in staff and event costs outweigh dollars actually raised. It is not surprise that they had the same auditor as the City of Bell.

If I had to make changes to this organization, I would...

Shut it down.

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

Some

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2011

Was this review helpful? 

Misslawdog, It is disheartening to read your review of our agency from 2011. We would welcome you contacting us directly to address any specific concerns. AFSC has been providing a valuable service for individuals and families living with dementia for more than 34 years. We reach an average of 220 participants and their families every year and we put their care as our top priority. We invite readers to log on to our website to hear stories from our caregivers and learn more about our vital work, or call 714-593-9630 to schedule a tour.

Misslawdog, It is disheartening to read your review of our agency from 2011. We would welcome you contacting us directly to address any specific concerns. AFSC has been providing a valuable service for individuals and families living with dementia for more than 34 years. We reach an average of 220 participants and their families every year and we put their care as our top priority. We invite readers to log on to our website to hear stories from our caregivers and learn more about our vital work, or call 714-593-9630 to schedule a tour.

Review from Guidestar