Tag: beneficiary feedback

Keep It Simple: Lessons On Feedback Tools for Nonprofits

Leave a Comment November 21, 2013

In the 6 years in which my organization, GreatNonprofits, has been collecting beneficiary feedback, we’ve gleaned some lessons. A wide range of nonprofits from cancer support organizations to after-school programs to arts organizations use our tool to collect feedback. These nonprofits range in size and audience from small, grassroots organizations, to well-known international nonprofits. (more…)

Listening to Beneficiaries

Leave a Comment February 21, 2013

GreatNonprofits was recently highlighted in a Stanford Social Innovation Review article about why beneficiary voice is so important to the nonprofit sector. Written by Fay Twersky of the Hewlett Foundation and Phil Buchanan and Valerie Threlfall of the Center for Effective Philanthropy, the article discusses why the views and experiences of the people who benefit from social programs are often overlooked and underappreciated. These views are an invaluable source of insight into a program’s effectiveness.
In bypassing the beneficiary as a source of information and experience, we deprive ourselves of insights into how we might do better—insights that are uniquely grounded in the day-to-day experiences of the very people the programs are created for.  In order to get these insights, GreatNonprofits provides a platform for clients served to tell their stories, both the the public and the organization that is providing services.

Read the full article here.

Innovations in Philanthropy

Leave a Comment March 6, 2012

This is the presentation for alumni at Stanford Business School with Jacob Harold and Anthony Lee on Innovations in Philanthropy. Thanks for Brian Walsh from LiquidNet for the feedback ecosystem slides!


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