Filed under: Technology
July 15, 2014
Article written By Shuo Xie & Kris Sankaran
New research suggests that the feedback of nonprofit clients is less biased than many think.
In the business world, collecting user feedback has become a rule of thumb. It enables companies to improve products or services, and strengthen relationships with clients. The social sector also recognizes the importance of collecting and responding to client feedback, but critics cast doubt on its validity, citing “courtesy bias”—the tendency for people to give answers they think the asker wants to hear. (more…)
June 13, 2014
You’ve been wondering, what has GreatNonprofits done for me lately? We’ve listened to what you’ve wanted, and here are the details about our latest release’s new features! (more…)
May 23, 2014
It’s no surprise that social media is big and it’s here to stay. While we know you’re probably already using social media to the hilt, we want to help you maximize your potential on dynamic platforms and highlight your amazing work. Since the GreatNonprofits mission is to help nonprofits showcase stories of impact, we thought what better way to do this than by surveying our nonprofits to see how they are using social media to showcase their reviews and ratings. Read on for more. If you can’t find yourself below, but are marketing yourselves well on social media, click here to tell us about it and we’ll share your story. (more…)
January 3, 2014
Think about the last time you bought something online. Did you look at Amazon or Google reviews first? Did you use Yelp to find a great local restaurant? Did you use TripAdvisor to help coordinate your last adventure? Or go to CitySearch to find a hotel?